Our Services

Discover a new era of banking with Digital Bank Limited. We offer a suite of cutting-edge digital services designed to simplify your financial experience. From seamless online account management to loans, we are committed to providing you with secure, efficient, and user-friendly banking services.

Bank in Box

Our Bank in Box solution comes with the following benefits:

  • Ease of implementation and deployment
  • Smooth digital onboarding
  • Faster time to market
  • Economies of scale
  • Lower cost
  • Low maintenance
  • Highly customisable
  • Convenient everyday banking
  • Agile and flexible market processes

Current Accounts

Open a digital current account in the comfort of your own home, without visiting the bank. Our fully digital current account is a complete solution for your day-to-day transactions and access to your accounts/cards anytime, anywhere.

Savings Accounts

Investments made easy: our digital savings account helps you reach your savings goals. Deposit your spare cash in a fixed deposit and ensure that you maximise your returns.

Loans

Our loan services will digitise the complete loan lifecycle, from identifying prospective customers, eligibility checking, loan application, documents uploading, to loan processing, loan disbursement, loan repayments, and loan closures. Using customer, business and third-party data, we put in place real time credit decisions enabling successful customer applications to obtain quick access to capital with better terms.

Card Services

DBL will offer extending credit services, including but not limited to consumer and mortgage credit; factoring, with or without recourse; forfeiting; financing of commercial transactions; and issuing credit cards.

Customer experience is kept as top priority by ensuring customers enjoy a seamless payment journey (initiation, execution, settlement monitoring and reconciliation). Our payment services prepare, enrich, validate and approve payment instructions and release them through appropriate channels (internal, ACH, RTGS, SWIFT) followed by reconciling the responses and providing instant and transparent status updates to customers.
 
  • Stay safe online with our virtual debit cards – get added protection from online fraud.
  • Travelling? Benefit from excellent exchange rates to spend effortlessly across the globe with no hidden fees.
  • Your security is our priority – all our cards support 3D Secure for your peace of mind.

Online & Mobile Banking

Introducing DBL’s ‘branchless banking’. Due to the recent pandemic, DBL offers innovative payments capabilities aided by the growth in e-commerce and increased penetration of mobile phones. We believe that cashless transactions are more efficient and cost-effective. Our branchless banking initiative includes:
  • Contactless payments including Near Field Communication (NFC) adoption, host card emulation and QR code generation for electronic interactions between consumers and retailers
  • Payment hubs that can process any form of payments irrespective of the origination channel
  • Real-time payments, which revolutionises the retail funds transfer process by providing electronic cash to anyone in the span of a few minutes.
  • Virtual currency built on blockchain infrastructure to offer better speed and efficiency of transaction
  • Omni-channel offerings that provide a seamless customer experience across channels leading to better transaction experience for digital payments
  • Apps integrated with mobile money wallets to accelerate the digitisation of international remittances. Blockchain remittance is a new but growing alternative to traditional third-party international money transfer methods